Transparent Retention
Hum explicitly batate hain ke kaun sa data kitne dino tak rakhte hain. Kisi bhi 'indefinite storage' policy nahi hai—sab defined aur clear.
Jab aap 1winpk par account khol kar JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, apka personal aur financial information hamara hi zimmehdari hai. Hum samajhte hain...
1winpk apka personal information—naam, email, phone number, JazzCash ya Easypaisa account detail—sirf us waqt rakhta hai jab aap account use kar rahe ho ya jab legal zarurat padti hai. Hum Pakistan aur supported ilaqon mein operate karte hain, aur har ek local qanoon ko follow karte hain. Agar aap withdrawal ke liye bank details submit karte ho, woh information sirf payment processor
ke paas jaata hai, hamari database mein permanent store nahi hota. Data breach ya unauthorized access ke liye hum 24 ghante ke andar apko notify karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Har transaction aur login attempt hamara SSL 256-bit encrypted connection use karta hai. Aapka password hamari server par plain text...
Agar aap 2 saal tak account use na karen, hum apka personal data securely delete kar dete hain. Withdrawal records...
JazzCash, Easypaisa, SadaPay aur Raast sirf un payment providers hain jinhe hamne personally verify kiya hai aur inke security audits...
Hum apka gambling behaviour ya betting history third-party advertisers ko nahi dete. Apka account activity sirf 1winpk platform par rehta...
Har withdrawal request aur account change hamari internal log mein record hota hai. Aap apna activity history apke account settings...
Hum Pakistan aur supported ilaqon ke financial regulations follow karte hain. Suspicious activity ke liye aap se verification dokuments maang...
Hum explicitly batate hain ke kaun sa data kitne dino tak rakhte hain. Kisi bhi 'indefinite storage' policy nahi hai—sab defined aur clear.
Account metadata Pakistan ya supported regions mein store hota hai, offshore servers mein nahi. Aapka data apke country mein rehta hai.
Hamara betting habits ya game preferences kisi betting analytics company ko nahi dete. Marketing emails bhi sirf apke consent se bhejte hain.
JazzCash ya Easypaisa withdrawal details 1winpk account se alag encrypted vault mein rehta hai, alag encryption key se protected.
Agar kisi tarah data leak ho, hum 24 ghante mein affected users ko email aur SMS se notify karte hain—delay nahi karte.
Jab marzi chahiye, aap apna account ka sara personal data JSON format mein download kar sakte ho within 48 hours.
Account deactivate karne ke 90 din baad hum sab personal data permanently delete kar dete hain, backups se bhi.
Agar apka password forget ho ya account access na mil rahe ho, hum multi-step verification karte hain aur 2-3 ghante mein access restore kar dete hain.
Har login session automatically 30 minutes inactivity ke baad logout ho jaata hai. Kisi doosre device se login hua to notification aata hai.
Pehli baar withdrawal karte waqt bank details se OTP verification maangta hai. Duplicate entries nahi hoti, fraud rokhne ke liye.
1winpk sirf essential cookies use karta hai—account session aur security preferences ke liye. Marketing ya tracking cookies nahi hain.
Agar chahein to apne account ko specific IP addresses se hi accessible banana sakta ho, jaise ghar ya office ke WiFi se.
Account settings mein privacy hub hai jahan se aap dekh sakte ho kaun sa data hamara paas hai aur kab tak rahega.